Value Building · 01. August 2016

Speed of change is the new norm in building a business. Agility is critical to growth and even more critical to value-building, sustainable growth. If you are not strategically building your business based on this fact, you are already falling behind. Your company's ability to scale is contingent on four critical success factors. Effectively aligning and leveraging its Intelligence Quotient (IQ), Emotional Quotient (EQ) and Velocity Quotient (VQ) will directly impact your ability to realize a...

Customer Building · 01. February 2016

What does it take to excel in business today? A key area in which a business can excel against competitors, regardless of industry, is through customer service. Making it a focus to serve customers better than anyone else is becoming more and more of a priority for savvy businesses that understand what a dismal job their industry is doing as a whole. Truly exceptional businesses take this mindset to an even higher level, by focusing on not just serving their customers, but engaging them at...

Image Building · 01. September 2014

In working with various entrepreneurial and small business clients, I have noticed a trend that beckoned to be explored further. Let's face it, business owners work hard in their businesses. So hard, in fact, that sometimes their vision can be clouded and their ability to make decisions can be stymied due to feeling attached to aspects of their businesses that are no longer serving them well. This "hanging on" tends to always boil down to an emotional attachment that derails strategic business...

Team Building · 01. February 2014

Entrepreneurs, business owners, and top executives, for the most part, are workaholics. But is this necessary to succeed? Part of the reason for this is the passion they have for their enterprise. The other reason, too often, is because they believe the enterprise would not or could not keep running without their involvement. When employees are in the mix, the work ethic of owners or managers can either inspire productivity in others by their example or cause unintentional side effects that...

Team Building · 01. December 2013

Are you frustrated by employees or associates whose work or efforts are not to your standards, level of passion or competency? Is this causing you to feel as though you are the only one that can get things done right? Nothing is more disheartening for a high achiever, and especially a business owner, than feeling as though no one can do it exactly like you. The dilemma is that as you take on more and more in order to accomplish more and more, you are actually crippling your ability to achieve...

Team Building · 01. July 2013

People are your greatest asset and you are dependent upon them in your business on many levels. Whether you have employees or subcontractors or are a services or products business, you cannot escape people. Your customers are people. Your employees and suppliers are people. The bottom line is a business cannot run effectively or survive without people. When you multiply yourself as the business owner times the people who work with you and for you times the people you serve, if managed and...