Next Level Strategy · 01. March 2016

Too many businesses, in an effort to compete, miss the mark in what it takes to truly differentiate themselves. If you are using your competition as a template for what you think you should be doing, then you will always be following, and will more likely get left in the dust of "not knowing what you didn't know."Companies that truly excel against competition are willing to put their offerings and how they approach doing business on the line. These businesses are willing to be disruptive, and...

Customer Building · 01. February 2016

What does it take to excel in business today? A key area in which a business can excel against competitors, regardless of industry, is through customer service. Making it a focus to serve customers better than anyone else is becoming more and more of a priority for savvy businesses that understand what a dismal job their industry is doing as a whole. Truly exceptional businesses take this mindset to an even higher level, by focusing on not just serving their customers, but engaging them at...