Speed of change is the new norm in building a business. Agility is critical to growth and even more critical to value-building, sustainable growth. If you are not strategically building your business based on this fact, you are already falling behind. Your company's ability to scale is contingent on four critical success factors. Effectively aligning and leveraging its Intelligence Quotient (IQ), Emotional Quotient (EQ) and Velocity Quotient (VQ) will directly impact your ability to realize a...
Walking into a Main Street gallery gift shop, I was greeted by its associate who asked, "How may I help you?" My answer, the same answer most likely you have given on countless occasions, "No thank you. I'm just looking." Instead of the usual, "Okay, just let me know if you have any questions," this associate literally seemed to get excited!He leaped out from behind the counter and said, "I have just the thing for you!" He returned with a card that offered a "Just Looking" discount on my...
As mentioned in last month’s column, change is the new norm in today’s economy. Change viewed from an opportunities and investigative perspective can help you anticipate and effectively respond to inevitable changes versus being forced to react to them. Too often, business owners are surprised by shifts or unexpected outcomes because they were operating at a surface level of knowing what was really happening in their business. Here are five areas you should keep a pulse on so you are...